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Medicare Ombudsman

The Medicare Ombudsman program offers a wide variety of Medicare assistance to Boulder County residents.

Medicare Topics

  • Medicare - General  

  • Help with Costs 

  • Medicare Supplements / Medigaps

  • Medicare Advantage Plans / Health Plans

  • Medicare Part D Prescription Drug Insurance

  •  Long Term Care 

  •  Consumer Advocacy / Public Policy Resources

  • Local Resources

  • How We Can Help You With Medicare

    General Information: 303-441-1546
    en Espanol: 303-678-6113


    Phil Hernandez - phernandez@bouldercounty.org
    Alice Ierley - aierley@bouldercounty.org

    The Medicare Ombudsman’s office will provide you with objective information, in English or Spanish, on Medicare benefits, HMOs, supplemental insurance policies, Medicare Part D plans, and beneficiaries' rights. Help is provided for clarifying plan choices, filing appeals for denials of coverage, answering questions, and a variety of other services. Written information is also available on a wide variety of Medicare issues.

    The Medicare Ombudsman is available for phone consultations or one-on-one appointments. We also provide educational presentations to groups of any size on a variety of Medicare related topics. For questions or to set up a consultation call us at: 303-441-1546 or 303-678-6113 (en Espanol)

    "New To Medicare" Classes - Click here for more information

    New!

    Families USA Consumer's Guide to Coping with Medical Bills (pdf)

    _____________________________________________________

    Medicare - General
     

    1. Medicare Premiums and Deductibles for 2010 (pdf)
    2. The Big Picture (from Colorado Division of Insurance)(pdf)
    3. My Medicare Preventive Benefits Checklist (pdf)
    4. mymedicare.gov - for access to your Medicare claims information, go to website and sign up for a password
    5. www.medicare.gov/caregivers - link to resources for caregivers including navigating Medicare, billing, care options, financial assistance and other relevant topics.
    6. www.copera.org/pdf/2/2-104-09.pdf - for PERA retirees; link to 2009 PERA Care Health Benefits Medicare Coverage booklet
    7. www.opm.gov/insure/health/medicare/index.asp - for federal retirees; link to Medicare and FEHB information

    Help with Costs
     

    1. www.ssa.gov/prescriptionhelp/ - online application; SSA Extra Help on-line information to determine if you can get help with costs of having a Medicare Part D drug plan
    2. www.benefitscheckup.org - see what programs you may be eligible for
    3. Consumer Guide to Coping with Medical Debt (pdf) - from Families USA
    4. Colorado Guide to Finding Health Insurance (pdf) - A guide for people who may not qualify for Medicare and are trying to find a source of health insurance

    Medicare Supplements / Medigaps
     

    1. Medigap Options for Colorado Consumers (from Colorado Division of Insurance)(pdf)

    2. www.covercolorado.org -look for supplemental insurance for people with disabilities unable to get a private supplement

    Medicare Advantage Plans / Health Plans
     

    1. Steps in Choosing Medicare Advantage Plans: 2010 (pdf)
    2. How to Compare Medicare Advantage Plans Using www.medicare.gov (pdf)
    3. Medicare Advantage Consumer Toolkit (pdf)
    4. Kaiser Family Foundation Report: Quality Ratings for Medicare Advantage Plans  (pdf)

    Medicare Part D Prescription Drug Insurance
     

    1. Medicare Drug Insurance and You - Colorado Options 2010 (from Colorado Division of Insurance) (pdf)
    2. Medicare Prescription Drug Search Manual (pdf)
      A manual to help you use the www.medicare.gov website to get prescription plan comparisons

     

    Long Term Care
     

    1. Long-Term Care Planning: Colorado Options (pdf)
    2. Colorado Long Term Care Partnership policies that provide fro asset preservation, visit www.colorado.gov/cs/Satellite?c=Page&childpagename=HCPF-ColoradoLTCPartnership/CLTCPLayout&cid=1198227699631&pagename=CLTCPWrapper

    Consumer Advocacy / Public Policy Resources
     

    1. Recent Legislative Changes Affecting Medicare Advantage (pdf)
    2. www.Medicarerights.org
    3. www.MedicareAdvocacy.org
    4. www.kff.org/medicare/index.cfm - Kaiser Family Foundation
    5. Medicare Prescription Drug Plans in 2009 and Key Changes Since 2006: Summary of Findings (pdf)
       
    6. Broker Compensation Figures for Enrolling Consumers in Medicare Advantage Plans, provided by CMS
    7. Kaiser Family Foundation Report: Quality Ratings for Medicare Advantage Plans  (pdf)

    Local Resources
     

    1. Primary Care Providers in Boulder County who are accepting Medicare Patients (as of 9/08) (pdf)
    2. Medicare Participating Physicians and Suppliers 2009 Directory, provided by Colorado's Medicare Contractor, Trailblazer
    3. www.bouldercountyhelp.org (Network of Care) - Boulder County Services and Resources
      www.bouldercountyayuda.org (Spanish)
    4. Medicare Prescription Drug Plans in 2009 and Key Changes Since 2006: Summary of Findings (pdf)
    5. www.bouldercounty.org/hhs/financialbenefits.htm
    6. www.bouldercounty.org/hhs/healthbenefits.htm

     

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