Consumer Affairs FAQ
1.
Consumers need to
be thoroughly familiar with the reputation and work of any contractor
hired. Obtain references and check them out, including a visit to any
jobsites recently completed by the contractor. Make sure your
contractor is licensed to do business where you live.
The terms and conditions of any project
should be in writing. Specifications regarding materials used,
estimated costs, and the start and finish dates should be clearly
spelled out.
PAYMENT
SHOULD NEVER BE MADE UP FRONT.
Most reputable contractors are able to complete the job before accepting
payment. If a small contractor requires money up front, one option
would be to buy the materials directly. Con artists pose as contractors
regularly, ask for money up front and then disappear. Read the section
on the Consumer website called “Before You Build.”
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