Long-Term Care Ombudsman

The Boulder County Long-Term Care Ombudsman (LTCO) Program is a free, confidential service for residents of nursing homes and assisted living homes, often called “long-term care facilities.” Residents of these homes have specific rights which are part of state and federal regulations. An Ombudsman is an advocate for these rights, working with and for residents to achieve the quality of care and life that they seek.  The services of the Ombudsman can be used by residents, their friends and relatives, staff, and the general public.

Long-Term Care Ombudsman

  • Help residents link to legal, social, recreational, physical, and emotional resources and services
  • Identify, investigate, and problem-solve residents’ concerns about care and their rights as residents
  • Assist staff in meeting the needs and concerns of residents through education and consultation
  • Educate facility staff and the community about long-term care by providing factual information and accessing options available in the community

To Contact an Ombudsman:

Phone: 303-441-1173
Email: infoLTCO@bouldercounty.org

Did You Know?

  • The Long Term Care Ombudsman is a free, confidential resident advocate for every person living in an assisted living and nursing home.
  • That the resident’s desires and choices are most important to an Ombudsman?
  • That the LTCO can give you information about the homes before you make your choice?

 Helpful Links


Boulder County Area
Agency on Aging


Subscribe to the Aging Well e-newsletter.


Sundquist Building
3482 Broadway Street
Boulder, CO 80304

Map and directions
Hours: 8 a.m.-4:30 p.m. M-F


Mailing Address

Boulder Aging Services Division
PO Box 471
Boulder, CO 80306