Volunteer Opportunity Details

Boulder County Volunteers!
Position Title:Breastfeeding Peer Counselor
Department:Public Health
Category:Human Services and Public Health
Time Commitment or Project Date:Number of hours varies, with a minimum of five hours per week. Must have a flexible schedule that allows availability by phone to clients; this includes outside the normal business hours of 8 a.m. – 5 p.m. Minimum commitment of 18 months.
Provides phone support of clients from home or WIC office; weekly office time for updating client records; occasional attendance at meetings in various locations.
Program Summary:

Program Summary:  WIC promotes and maintains the health and well-being of nutritionally at-risk pregnant, breastfeeding, and postpartum women; infants; and children by providing supplemental nutritious foods, nutrition, and breastfeeding information and referral to other health and nutrition services.

Description of Work:  This volunteer position provides support to WIC clients by providing basic breastfeeding information and encouragement to pregnant and breastfeeding WIC clients. Spanish speaking and writing skills preferred.

Duties and Responsibilities:
• Provides basic breastfeeding information and support to new WIC mothers on a variety of topics, including the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding.
• Assists WIC mothers in preventing and handling common breastfeeding concerns.
• Counsels WIC pregnant and breastfeeding mothers by telephone at scheduled intervals, as determined by the WIC Program.  Makes routine periodic contacts with all clients within assigned caseload.
• May provide counseling for women in WIC clinics.
• Keeps accurate records of all contacts made with breastfeeding mothers.
• As appropriate and in accordance with established clinic protocols, refers mothers to WIC staff for more advanced levels of support.
• Attends and assists with prenatal classes and breastfeeding support groups.
• May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties.
Qualifications and Requirements:

Education:  High school graduate or successful completion of GED is preferred.

Experience:  Must have breastfed at least one baby for a minimum of six months (does not need to be currently breastfeeding).

Knowledge, Skills, and Abilities:
• Must be able to document (in written English) all contacts with clients.
• Excellent verbal and written communication skills.
• Ability to text message.
• Must respect breastfeeding WIC clients by keeping information strictly confidential.
• Must be enthusiastic about breastfeeding and wants to help other mothers enjoy a positive breastfeeding experience.
• Bilingual (English/Spanish) skills are preferred.

Special Requirements:
• Must be able to work a minimum of five hours per week.
• Must also be available to WIC clients by phone outside regular (i.e. 8 a.m. to 5 p.m.) business hours for new WIC mothers who are experiencing breastfeeding problems.
• Must be willing to text and/or make phone calls using home phone or personal mobile device (e.g. cell phone).
• Must submit immunization history form and immunization documentation.  Some immunizations and/or tuberculosis tests may be required (at the expense of BCPH), and volunteer must comply with these requirements prior to start date.
• Universal precautions and tuberculosis training will be provided by the BCPH employee infection control nurse before volunteer may begin.

Application or Registration Deadline:
Application Process:
Submit an application online.
Training Dates and Information:
Training and Orientation:
• Attends a series of breastfeeding classes (nursing babies are welcome).
• Completes Loving Support curriculum in order to become a peer counselor.
• Reads books and materials assigned and provided by supervisor on breastfeeding.
• Observes other peer counselors or lactation consultants helping mothers with breastfeeding.
• Is mentored by other breastfeeding peer counselors.
• Is encouraged to attend monthly staff meetings.
Additional Information:

Benefits Gained:
• Gains contact hours required for Internationally Board Certified Lactation Counselor (IBCLC) exam.
• Receives satisfaction of assisting mothers in meeting their breastfeeding goals.
• Makes connection with the larger local and state lactation support community.

Supervision:  Works under the supervision of a designated breastfeeding peer counselor and WIC staff.

BCPH Volunteer/Intern Services Program
3450 Broadway
Boulder CO 80304
Phone:  303-441-1163
Email:  healthvs@bouldercounty.org


All volunteers need to review Boulder County's Multicultural Diversity and EEO and Unlawful Discrimination Policies before starting their volunteer assignment.

If you need special assistance to fill out a volunteer application, please contact our Americans with Disabilities Act (ADA) Coordinator at 303-441-3525.