Volunteer Opportunity Details

Boulder County Volunteers!
Position Title:Volunteer Medicare Counselor
Department:Community Services
Category:Human Services and Public Health
Time Commitment or Project Date:2-4 hours weekly year-round, on weekdays between 8am and 5pm. Hours may increase during the annual Medicare open enrollment period from Oct. 15-Dec. 7.
Location:
Primarily in Boulder and Longmont at county offices.  During open enrollment, travel to Louisville or Lafayette Senior Centers may also be expected.
Program Summary:
The Medicare Counseling Program provides education, counseling, problem-solving, and advocacy to older adults and people with disabilities to help them understand Medicare Health Insurance and make informed choices about health care.
Duties and Responsibilities:
Respond to callers, who are either Medicare enrollees or their caregivers; to provide requested information regarding Medicare Insurance; and to assist with the enrollment process and problem solving.  Face-to-face meetings with clients may also be necessary, especially during the annual Medicare open enrollment period.
Qualifications and Requirements:
Ability to understand and organize complex information; ability to communicate health insurance information to consumers; desire to work with older adults and people with disabilities; great customer service attitude; computer and internet navigation skills.  Bi-lingual English-Spanish stills are a plus, but not required.
Application or Registration Deadline:
Application Process:
Reply by email to Guio Bravo at gbravo@bouldercounty.org to indicate interest.  After initial telephone interview, volunteer application materials will be provided.  Background check is required.
Training Dates and Information:
3-day training is offered at various times annually.  The next scheduled trainings in 2014 are: Day 1, July 23 in Denver; Days 2 & 3, August 28-29 in Denver.  Ongoing attendance at 5-6 update training sessions annually of 2-3 hours each is required.
Additional Information:
Our volunteers provide a much needed service to help older adults understand the complex Medicare programs.  Consumers are very appreciative of the services they receive, so our volunteers report high "job" satisfaction!
Contact:
Guio Bravo, Medicare Counselor, at 303-678-6113 or gbravo@bouldercounty.org

Policies

All volunteers need to review Boulder County's Multicultural Diversity and Harassment Policies before starting their volunteer assignment.

If you need special assistance to fill out a volunteer application, please contact our Americans with Disabilities Act (ADA) Coordinator at 303-441-3525.

Follow