The Support Services Division is responsible for providing a variety of services to Sheriff’s Office personnel, and to the general public. The division consists of three sections including Communications, Records, and Sheriff’s Computer Support.
- The Communications Section is a primary Public Safety Answering Point (PSAP) for Boulder County. It serves as the 911 call center for unincorporated Boulder County, and the cities of Erie, Lafayette, Louisville, Lyons, Nederland, Superior and Ward. The center additionally provides dispatch services to Sheriff’s Deputies and Police Officers, in addition to 26 additional fire, rescue and emergency medical services.
- The Records Section Section manages all internal public safety records for the Boulder County Sheriff’s Office and all external records requests coming into the Office by other agencies and by the public.
Sheriff’s Computer Support
- The Sheriff’s Computer Support (SCS) assists in providing data processing systems and services to the Boulder County Sheriff’s Office and the Boulder County Criminal Justice community. The SCS supports the entire Sheriff’s Office with Records Management System (RMS) and Jail Management System (JMS). The SCS oversees a number of the Sheriff’s Office networked personal computers on a countywide Local Area Network.
- The group also maintains the Mobile Data Computers (MDC’s) that are used by patrol deputies in the field that augment dispatch services provided by Communications.