Boulder County Communication Dispatchers 

Communications

Boulder County Sheriff's Office manages its own Communications Center staffed by:

  • Twenty-two dispatchers
  • Two support personnel
  • Four shift supervisors
  • Three technicians
  • Support Services Division Chief

We provide 9-1-1 and non-emergency call answering and dispatch a multitude of user agencies that provide Emergency Medical Services (EMS), law, and fire services for the citizens of:

  • Boulder County
  • Lafayette
  • Louisville
  • Superior
  • Erie
  • Lyons
  • Nederland
  • Ward

This area spans 752 square miles, with the west bordered by the Continental Divide and the east by rolling plains and fields.

Communications Center

The Communications Center moved into a new, state of the art, facility in August 2008. Dispatchers manage calls with a Motorola Computer Aided Dispatch (CAD) system that will be replaced with a new Tri-Tech CAD in early 2011. They also use ProQA software to provide Emergency Medical Dispatch (EMD), Everbridge to make mass emergency notifications, in addition to numerous other computer systems to provide the best service possible to our communities.

In 2012, Boulder County had an estimated population 303,482. The BCSO Communications Center handled nearly 132,108 incoming phone calls for an average of 361 phone calls per day, of these calls for service, 120,755 for Law Enforcement and 11,353 Fire related calls required response.

Cell phones continue to heavily impact the call load with frequent misdialing and numerous calls reporting single events such as accidents or fires. They also present technological challenges for the near future, such as 911 texting and video that have not yet been implemented. Other new technologies continue to surface and become more available such as Voice over Internet Protocol (VoIP).

The beautiful surroundings, technological advances and challenges, and helping citizens every day make dispatching in Boulder County a very rewarding career.

Listen to Live Radio.

Contact the Boulder county communications center if additional information is needed.


Contacts

Communications

Main: 303-441-4444
Fax: 303-441-4480
Emergency: 911

email

Communication Center

3280 Airport Road
Boulder, CO 80301
Map & Directions
Hours: 8 a.m.-4:30p.m. M-F

www.bouldersheriff.org

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