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Community Protection
  • Flatirons in winter with DA logo overlay
  • Boulder County Justice Center Building
  • community justice services

Community Protection Division

About the Community Protection Division

The Community Protection Division (CPD) serves the people of Boulder County in three ways:

  • Works to resolve disputes between individual consumers and businesses.
  • Investigates complaints and prosecutes cases involving abuse or exploitation of at-risk members of our community.
  • Engages community members through outreach and education, increasing their awareness to prevent becoming victims of crime.

CPD Staff members and volunteers can answer questions, provide information and referrals, and work to resolve consumer complaints. Our office is located in the Boulder County Justice Center at 6th and Canyon. To connect our office, please call 303-441-3700 and ask for the Community Protection Division.

Disputes With a Business

The Community Protection Division (CPD) welcomes the opportunity to assist consumers with resolving their consumer complaints. Please review the below information to make sure your consumer complaint meets our requirements. If you have questions feel free to contact the Consumer Protection Division at 303-441-3700.

To file a consumer complaint, there must be a Boulder County connection:

  1. You are a consumer of a product or service from a business, and you are a resident of Boulder County, or
  2. You are a consumer of a product or service from a business that is based within Boulder County.

Complete the Online Form

Please complete the online form in full. If you have any problems with completing the form, please contact 303-441-3700 and ask for Community Protection Division.

Online Consumer Complaint Form

Or download the Mail-in Complaint Form below. Answer all the questions that pertain to your consumer complaint and mail to the address listed on the form.

Mail-in Consumer Complaint Form

Formulario de Reclamo de Consumidor

Identity Theft

If you are a victim of identity theft, please take these immediate steps:

  1. Call the fraud department of the company where the fraud occurred. Explain that someone stole your identity.
  2. Ask the company to close or freeze the account.
  3. Change any logins, passwords, and PINS for the account.
  4. Place a fraud alert and get your credit reports. To place a fraud alert you need to contact one of the three major credit bureaus:
  5. Get a free credit report from Equifax, Experian, TransUnion by going to annualcreditreport.com or calling 1-877-322-8228.
  6. Review your credit report and make note of any account or transaction you don’t recognize.
  7. File a report with the Federal Trade Commission at identitytheft.gov(www.robodeidentidad.gov) or call 1-877-IDTHEFT (1-877-438-4338).
  8. Report identity theft to your local law enforcement agency.
  9. Read through our Reporting and Recovery from Identity Theft (En español) bulletin and the FTC’s Identity Theft A recovery Plan(En español) to learn further steps to take to recover from identity theft.

Learn other tips to safeguard your identity both online and offline by reviewing our resources

Educational Programs

Community outreach, both as an educator and a listener is critical to District Attorney Michael Dougherty’s vision for the District Attorney’s Office. Educational programs addressing relevant issues affecting our community are available upon request and presented by District Attorney staff including but not limited to Bullying, Elder Abuse, Identification Theft and Fraud, Internet /Cell Phone Safety, Sexual Misconduct in the Workplace. To see a complete list of topics and/or request a speaker please complete the following form:

Speaker Request Form

To reach the Community Protection Division, please call (303) 441-3700, or send us a Consumer email.

CONTACT US

District Attorney's Office

303-441-3700 (Main Office)
303-441-4703 (Main Office fax)
303-682-6800 (Longmont Office)
303-682-6711 (Longmont fax)
for Hearing Impaired
please use Relay Colorado
boulderda@bouldercounty.gov

Boulder

Justice Center
1777 6th St.
Boulder, CO 80302
Map and Directions Boulder Location

Longmont

Longmont Courthouse
1035 Kimbark St.
Longmont, CO 80501
Map and Directions Longmont Location

District Attorney Seal

Mailing Address

Boulder District Attorney
P.O. Box 471
Boulder, CO 80306