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COVID-19 Guidelines for Healthcare Providers
medical providers responding to COVID-19

COVID-19 Guidelines for Boulder County Healthcare Providers

Vaccine Information

Handling Inquiries from Symptomatic Patients

By Phone

If a patient calls concerned that they have symptoms of COVID-19, use information found on the CDPHE COVID-19 testing page to determine the need for testing.

In Office

  1. If patient arrives in your office concerned about symptoms of COVID-19:
    • Mask and isolate them in a private room with the door closed AND
    • Ensure healthcare personnel entering the room use contact, droplet, AND airborne precautions, INCLUDING eye protection (e.g., goggles or face shield). (Airborne precautions include use of NIOSH-approved fit-tested N95 mask or higher.
  2. Notify infection control personnel
  3. Use information found on the CDPHE COVID-19 testing page to determine the need for testing.

Updated Guidance on Courier Pickup

Due to concerns for CDPHE courier safety, the CDPHE laboratory now requires that all couriers going to CDPHE receive all specimens (including newborn screening) from medical facilities and health departments in one of two ways: specimens are delivered to the courier in their vehicle OR courier is allowed access to the laboratory send- out area via a route that does not involve areas with patient traffic. COVID-19 specimens going to CDPHE are being handled with the following packaging requirements: UN3373 – Biological Substance, Category B

  • Can be picked up in specimen bag or cooler.
  • Must be triple packaged, at pick up (primary receptacle, secondary layer, rigid outer packaging).
  • Must have proper labeling on package
    • UN3373 Biological Substance, Category B label.
      • Mass in kilograms must be included on label.
    • Class 9 Miscellaneous Hazard (if containing dry ice).

Test Results

CDPHE’s testing information for healthcare providers and local public health agencies.

Preparing to Receive Patients

  1. Review the CDC checklist for transport and arrival of patients with confirmed or possible COVID-19
  2. Check CDPHE and Boulder County Public Health websites to stay up-to-date
  3. Review your infection prevention and control policies and CDC infection control recommendations for COVID-19 for:
    • Assessment and triage of patients with acute respiratory symptoms
    • Patient placement, visitor management, and exclusion
    • Implementation of Standard, Contact, and Airborne Precautions, including the use of eye protection
    • Source control measures for patients (e.g., put face mask on suspect patients)
    • Requirements for performing aerosol generating procedures

Personal Protective Equipment (PPE) Guidance

Healthcare workers with close contact to a person suspected of COVID-19 should use the following precautions with proper donning, use, and doffing:

  • Droplet precautions (e.g. gloves, gown), AND
  • Airborne precautions, including eye protection (e.g., goggles or face shield). Airborne precautions include use of NIOSH-approved fit-tested N95 mask or higher.

Additional information for healthcare providers about COVID-19 is available on the CDPHE COVID-19 webpage.

Long-Term Care Facilities

Guidance and Resources for Healthcare Providers

Health care facilities should review their existing emergency preparedness plans and the following CDC guidance:

Learn More

Contact Us

Communicable Disease Control

Main: 303-413-7523
303-413-7517 (after hours)
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