September 13, 2017
Boulder County introduces new web-based portal to improve access to public records
Members of the public can use the new portal to submit a public records request, track its status, and download responsive records related to the Colorado Open Records Act
Boulder County, Colo. - Boulder County has partnered with GovQA to update the county’s system for processing public records requests. Using this new software, county elected officials and staff are pleased to be able to offer greater transparency of public documents and to help improve access to records requested under the Colorado Open Records Act (CORA).
With the new web-based software portal in place, Boulder County staff can now more easily track public records requests across multiple departments and elected offices, standardize records processing, and make these records available to anyone through the main county website: www.BoulderCounty.org (search term: “CORA”).
“In this age of frequently-requested information, Boulder County wants to make sure we are providing the best in public service and making it easy for residents to access the public records they want,” said County Attorney Ben Pearlman.
The new website allows requesters to submit a public records request online, track its progress, and receive updates by email. The requestor can also communicate with staff regarding their request and download electronic records that others have requested. Lastly, the website provides a searchable archive of previously released requests and documents.
The system is set-up to accept uploaded documents and to allow for requestors to search the archive for frequently-asked OR unique “one-off” requests. In either case, requestors are encouraged to first search the archive to find answers that may have already been addressed through a CORA request.
“We are pleased to be able to offer a new system that makes public records requests easier to submit and allows us to respond more quickly to these requests,” said Boulder County Board of Commissioners chair Deb Gardner. “Our staff is committed to providing timely and open access to public records, and we believe this system will help them interact even better with members of our community who elect to use this service.”
Note: Frequently asked questions about CORA and related costs (if any) for processing records is addressed on the county’s new CORA website. The Colorado Open Records Act is regulated by Colorado Revised Statutes and is subject to change by state legislative action.