Boulder County Sheriff’s Office manages its own Communications Center staffed by:
- Twenty-two dispatchers
- Two support personnel
- Four shift supervisors
- Three technicians
- One Director
- Support Services Division Chief
We provide 9-1-1 and non-emergency call answering and dispatch a multitude of User Agencies that provide Emergency Medical Services (EMS), law, and fire services for the citizens of:
- Boulder County
This area spans 752 square miles, with the west bordered by the Continental Divide and the east by rolling plains and fields.
The Communications Center moved into a new, state of the art, facility in August 2008. Dispatchers manage calls with a Motorola Computer Aided Dispatch (CAD) system that will be replaced with a new Tri-Tech CAD in early 2011. They also use ProQA software to provide Emergency Medical Dispatching (EMD), Emergency Mass Notification System to make mass emergency notifications, in addition to numerous other computer systems to provide the best service possible to our communities.
In 2015, Boulder County had an estimated population 303,482. The BCSO Communications Center handled 108,417 incoming phone calls for an average of 297 phone calls per day, of these Calls for Service, 99,384 for Law Enforcement and 9,033 Fire related calls required response.
Cell phones continue to heavily impact the call load with frequent misdialing and numerous calls reporting single events such as accidents or fires. The Communications Center must also continually keep up with, and implement changes based on, emerging technologies, such as Text to 911 and Voice over Internet Protocol (VOIP).
The beautiful surroundings, technological advances and challenges, and helping citizens every day make dispatching in Boulder County a very rewarding Dispatching Careers.
Listen to Live Radio.
To request a Dispatch recording (audio CD) or incident report, please complete this Cad Request Form. Completed forms can be faxed to 303-441-4480.
Contact Stephanie Harp at 303-441–4823 for more information, fees, and requests.