Community Assistance Mediation Program (C.A.M.P.)

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Welcome! We are a volunteer driven mediation program in the Boulder County Sheriff’s Office offering free mediation services to settle disputes for individuals living within Boulder County but outside the city limits of Boulder or Longmont. Mediation services provide a safe environment for people in conflict to come together to create their own agreements. This site describes who we are, what we do, and how to contact us.

Who We Are

“Our mission is to provide alternative responses to crime and conflict that encourage healing, accountability, competency and citizen involvement.”

The Community Assistance Mediation Program (CAMP) grew out of the realization that there was a lack of no cost mediation services available to individuals in need living in Boulder County, yet outside larger city limits already offering mediation services. Mediation is appropriate for many types of disputes if everyone involved is open to finding a resolution. Referrals are accepted from our Deputies, the Courts and the community. CAMP began offering mediation services in November, 2010. Our mediation services are available for all disputes except landlord/tenant. While our mediators have been professionally trained, we do not specialize in family law. The appropriateness of these cases for our program will be decided on a case by case basis.

Our mediation program is staffed by a group of professionally trained volunteers and is directed by a paid coordinator. The mediators come from a variety of backgrounds and have vast professional experience. All mediators have completed specialized mediation training and have demonstrated their success in resolving disputes. The mediators are neutral and impartial and do not represent or advocate for either party in the dispute, nor do they offer legal advice.

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What we Do

What is Mediation?

Mediation is a voluntary process that provides an opportunity for people in conflict to come together to create their own agreements. A neutral team of two mediators helps disputing parties clarify issues and consider options. Mediation takes place in a safe and positive environment. Everyone’s point of view is considered through open, honest and respectful communication. As the result of facilitated discussions, a workable agreement is reached and put into writing.

CAMP assists with many types of disputes including:

  • Community - neighbor to neighbor, HOA, easements, pets, noise, etc
  • Interpersonal - roommates, family conflict
  • Bicycle/motorist
  • Business - workplace conflicts, consumer/merchant

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Mediation

Referral to Agreement:

CAMP utilizes the following approach:

Referral: CAMP receives referrals from deputies, courts or community members

Intake: CAMP coordinator contacts each interested party to complete intake forms, assess appropriateness for mediation, answer questions, and refer case to volunteer mediators

Primary Meeting: Mediators meet separately with each party to describe the process, answer questions and assist in identifying and clarifying the issues and interests

Mediation: Parties come together to meet face to face in a safe environment. The mediation process is structured to provide the opportunity to talk, listen and to effectively communicate the issues.

Agreement: When parties come to an agreement on how to settle a dispute, the agreement items are written on a mediation agreement and signed by the parties. This is a legally binding agreement and can be presented in court if either party chooses not to abide by the agreements.

Mediation Process:

  1. Mediator opening - the mediator describes the process, guidelines and roles
  2. Client statements - each party explains the situation from his or her perspective without interruptions.
  3. Client responses - parties respond, ask questions and provide clarification if needed
  4. Agenda - a list of issues to be resolved is developed
  5. Negotiations - solutions to each issue are developed using a collaborative process
  6. Caucus - mediators may hold a private, confidential meeting with each party during the mediation
  7. Agreement - once the parties have reached agreement, a written legally binding agreement is signed

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Benefits of Mediation:

  • Practical - each person has a voice in the outcome; agreements are crafted to fit specific needs
  • Control – decisions are made that are in each person’s best interest
  • Efficient - Mediation is usually faster than going to court
  • Confidential - aside from the final agreement, there is no record of the process
  • Flexible - mediation is conducted at a convenient time and place for everyone involved.
  • Cost-effective - there are no court or attorney fees; our mediation services are free of charge
  • Voluntary - everyone agrees to participate; no one is obligated or forced

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How Do I start The Mediation Process?

  1. Contact the CAMP Coordinator, Jennifer Quilling, at jquilling@bouldercounty.org or 303-441-1752
  2. Contact - either directly or in writing - the party you have a dispute with to see if they are willing to participate in mediation
  3. Refer the other party to our website for further information

The CAMP coordinator will contact you after a referral is received. If mediation is agreed upon by both parties, the mediators will contact each party to set up both a preliminary meeting and the mediation.

How can I Get Involved?

Volunteer mediators must have successfully completed a professional 40 hour mediation training to volunteer for our program.

All volunteers commit to joining a team for at least one year. The teams generally meet once a month for 2 hours to debrief cases, review new policies, or for in-service training. It all starts with your interest, an application, an interview and an introductory training.

If you are interested in volunteering as a mediator, please fill out the Boulder County Sheriff’s Office volunteer application (47 KB) and submit to the BCSO Restorative Justice/CAMP office. Positions open periodically, so check back if there are currently no volunteer opportunities available.

Please submit applications to:

Boulder County Sheriff’s Office
Restorative Justice/CAMP Program
5600 Flatiron Parkway
Boulder, CO 80301

Email: Jennifer Quilling at jquilling@bouldercounty.org
Phone: 303-441-1752
Fax: 303-441-4739

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Contacts

Sheriff's Office

Main: 303-441-3600
Alternate: 303-441-4444
Fax: 303-441-4739
Emergency: 911

email

Sheriff's Headquarters

5600 Flatiron Parkway
Boulder, CO 80301
Map & Directions
Hours: 8:00 a.m.-5:00 p.m. M-F

www.bouldersheriff.org

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