Frequently Asked Questions

Frequently Asked Questions

Below are Frequently Asked Questions of the Jail

You may call 303-441-4650 and ask if a specific person is in jail. By state law, the identities of persons in jail is public information or go to: Jail Listing & Daily Booking Reports

You may either post the full bond personally or contact a licensed bonding agent who will post the full bond for a non-refundable fee. Bonding is done 24-hours a day in the lobby of the Jail.

No. Jail staff is forbidden from recommending for or against any individual bonding agent. All of the listings from the telephone directory are posted in the Yellow Pages of the phone book.

That depends on how many other people are being arrested and released during that same time period. Before an inmate can be properly booked and released, they must be cooperative with deputies. Arrestees who are combative are placed in holding cells until they choose to cooperate. Evenings, weekends and holidays are traditionally the busiest times for the booking unit. Normally, persons can be processed and released within 4-6 hours.

No. Inmates can call out, but incoming calls to inmates are not allowed. If you are trying to get someone bonded out from booking, you may call 303-441-4650 and speak to a staff member.

If you receive an unwanted call from an inmate, you can place a block on your phone number. The phone block stops all calls from inmates at the jail. If you want to initiate a phone block, you may call 303-441-4687 and ask a staff member for assistance.

Many telephone companies are not set up to allow you to receive collect calls. The current inmate telephone system vendor for the Jail, Inmate Calling Solutions, ( 1-888-506-8407) allows an initial one-minute free call. At the end of that call, you are directed on how to set up a prepaid account that allows you to receive collect calls from inmates. That account is only valid on a single telephone.

Either you cannot receive collect calls on that line and you don’t have a prepaid account set up, or you may have your telephone forwarded. Forwarded calls are not allowed for inmates. Additionally, inmates are not allowed to participate in three-way calls. If you attempt to initiate a three-way call, you will be disconnected.

You may write an inmate by addressing the letter to the inmate at 3200 Airport Rd. Boulder, CO 80301. Include your return name and address, but do not include other writing on the envelope. You may send family pictures to the inmate, but no nude or explicit photos are allowed. Anything deemed contraband will be confiscated and may be destroyed. You cannot drop off bibles or medallions for inmates. You may purchase books and have them sent to the Jail ONLY if sent directly by the publisher or www.amazon.com, the publication must be labeled as Boulder County Jail C/O inmates name, 3200 Airport Rd, Boulder CO 80301. Inmates MUST comply with Jail policy to ensure no more than the allotted numbers of books are in a cell.

No. Other items will be returned to the sender. Inmates are allowed to purchase additional hygiene or comfort items through the commissary. You can deposit money in their inmate account for such purchases.

Visits must be arranged 24 hours in advance. A limited number of visitation slots are available. To set up an inmate visitation call 303-441-4600. If you have been incarcerated in any jail within the last 90 days you will not be allowed to visit. Boulder County Jail Visitation.

You can add money to an inmate’s Commissary Account by going online to www.TouchPayDirect.com, using the toll-free automated phone service ( 1-866-232-1899), by making a deposit at the Kiosk located in the jail lobby, by using Walk-In Retail, or by Mail.

DEPOSIT OPTIONS

  • Toll-Free Phone: 1-866-232-1899
    • Accepts MasterCard & Visa Debit and Credit Cards
    • Funds available for use within an hour
  • Online: www.TouchPayDirect.com
    • Accepts MasterCard & Visa Debit and Credit Cards
    • Funds available for use within an hour
  • TouchPay Kiosk: Located in the Jail Lobby
    • Accepts Cash plus MasterCard & Visa Debit and Credit Cards
    • Funds available for use within an hour
  • Walk-In Retail: http://touchpayonline.com/waystopay#walk
    • Accepts Cash. Set up order online or with a Customer Service Representative ( 1-866-204-1603) and complete the transaction at a local retail store.
    • Funds available for use within an hour
  • By Mail:
    • Boulder County Jail
      Inmate’s Name (First, MI, Last)
      3200 Airport Road
      Boulder, CO 80301
    • Accepts money orders, government checks and certified checks ONLY. Personal checks will NOT be accepted. If personal checks are mailed to an inmate, the check will be returned or placed in the inmate’s property, but not deposited into their account.
    • Funds available for use within 7 days of receipt by the jail

*Automated payment services are provided by TouchPay Holdings dba GTL Financial Services.

You can add money to an inmate’s Self-Release Account by going online to www.TouchPayDirect.com, using the toll-free automated phone service ( 1-866-232-1899), by making a payment at the Kiosk located in the jail lobby, by using Walk-In Retail, or by Mail.

  • Toll-Free Phone: 1-866-232-1899
    • Accepts MasterCard & Visa Debit and Credit Cards
    • Funds available for use within an hour
  • Online: www.TouchPayDirect.com
    • Accepts MasterCard & Visa Debit and Credit Cards
    • Funds available for use within an hour
  • TouchPay Kiosk: Located in the Jail Lobby
    • Accepts Cash plus MasterCard & Visa Debit and Credit Cards
    • Funds available for use within an hour
  • Walk-In Retail: http://touchpayonline.com/waystopay#walk
    • Accepts Cash. Set up order online or with a Customer Service Representative ( 1-866-204-1603) and complete the transaction at a local retail store.
    • Funds available for use within an hour
  • By Mail:
    • Boulder County Jail
      Inmate’s Name (First, MI, Last)
      3200 Airport Road
      Boulder, CO 80301
    • Accepts money orders, government checks and certified checks ONLY. Personal checks will NOT be accepted. If personal checks are mailed to an inmate, the check will be returned or placed in the inmate’s property, but not deposited into their account.
    • Funds available for use within 7 days of receipt by the jail

*Automated payment services are provided by TouchPay Holdings dba GTL Financial Services.

No. For security reasons inmates will not be advised when moves to other facilities will occur, nor will this information be provided to outside individuals. After an inmate has transferred, they may call friends and family to advise them of the move.

Inmates are allowed to use the money in their inmate account to purchase commissary items, pay booking and bonding fees, and pay for certain medical services, etc. If they still have money in their account upon release, they will receive a check for the balance.

There is currently NO ATM machine at the jail.

Contact Us

Boulder County Jail
Main: 303-441-4650
Alternate: 303-441-4444
Fax: 303-441-4739

email

Location

Boulder County Jail
3200 Airport Road
Boulder, CO 80301
Map & Directions

Website

www.bouldersheriff.org
H.Q. Lobby Hours:
08:00 a.m.-5:00 p.m. M-F
Fingerprinting
By Appointment Only
08:30 a.m.-4 p.m.
Monday/Wednesday/Friday