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Child Care Assistance Program (CCAP)
Kids learning

Child Care Assistance Program (CCAP)

The Child Care Assistance Program (CCAP) provides financial assistance to eligible low-income families who need child care benefits for children from birth to age 12. If you are eligible, a portion of the total child care cost will be paid. You will be required to pay a portion of the childcare costs directly to the provider based on family size and income.

Boulder County administers CCAP alongside its other self-sufficiency-supporting services. This means that we are able to more quickly connect you with other services you may need, including food and housing assistance, Medicaid, and Work Supports.

PLEASE NOTE:

  • Not sure how to use the new “attendance tracking system” or ATS? Please click here for the latest YouTube instructional videos:
  • Are you a Teen Parent (20 and under) living in Boulder County? If so, you may be able to bypass our current Boulder County waitlist and apply for CCAP. Email ccap@bouldercounty.org att: outreach coordinator

  • Parents who are working
  • Parents who are searching for a job (within State established time limits)
  • Teen parents (up to age 21) in a high school diploma or GED program
  • Parents needing child care for up to 24 months for post-secondary education or training (up to a first Bachelor’s Degree or less)
  • GED, ESL, or Adult Basic Education, for up to 12 months
  • Families receiving Colorado Works/TANF
  • Applicants must be residents of Boulder County
  • If applicable, parents must continue to cooperate with Child Support Services for the children requesting care.

Income & Resource Limits

Find out more about the income limits for all programs.

How to find a Child Care Provider

Need help finding a Child Care provider please contact the Child Care Resource and Referrals line at: 1-877-338-2273

Be sure to read the FAQ’s under ATS (parents ) as many of the same answers will apply

I am a new provider how do I get onto ATS?

  • We can only request the ATS logon to the state once you have an open fiscal AND your first CCAP authorization. Be sure to let us know when you know you will have your first CCAP child and we can be prepared to guide you.

Where can I get ATS training?

What do I need for ATS?

  • You need an internet device and internet. You must be in CHROME. We will need the email address for the person who will be monitoring ATS throughout the day. The Kiosk mode of ATS must be made available to CCAP parents at check in and check out every day. Please request an ATS waiver if your center does not have a device or internet.

Be sure to “Clear the cache” weekly on the browser of your ATS device in order to allow updates and system fixes to work properly. Here is how:

  • Make sure you are in CHROME
  • Click on the 3 dots on the very top right.
  • Select “More Tools”.
  • Select “Clear browsing data”.
  • Ensure the “Cached images and files” box is checked and click on “Clear Data”.

Why does it show 11:59 pm for a check out when my center closes at 6 pm?

  • Whenever the parent and/or the provider fails to check a child out at the end of the day ATS will automatically check them out just before midnight. That will show in pending mode for the parent to modify before approving or denying. Please see the You tube videos for more information on pending attendance.

Many of our CCAP children arrive on the school bus. Can I check them in?

yes, if the parent/adult caretaker is not available to check them in or out it is your responsibility to do so on their behalf. The attendance marked by the provider will appear in PENDING mode. The parent will need to approve, modify or deny all pending attendance within 9 days (including the weekend). Please discuss with a parent why they may have denied a pending attendance.


How do I as a provider check children in and out in pending mode?

Be sure you are in CHROME. Sign in as a provider, go to the home screen, click children, click on the child whose attendance you want to add/modify/void. Change the daily view on the top right to MONTHLY. Be sure you are in the correct month at the top left. If not, change it. Scroll down to the date you want to correct. Click on the empty circle by that date and enter the time information. Follow the prompts for check in and check out as needed. You should see an exclamation point on the calendar view which means the parent has something to confirm within 9 days.


What if parent misses the deadline to approve their pending attendance?

Just as with POS when a swipe was missed, it’s most likely the attendance left in pending mode will be the responsibility of the parent to pay privately.

What if the CCAP family fails to pay the parental fee?

  • If a client has not paid their parental fee, they must make acceptable arrangements to pay those fees or their benefits will be terminated.
    The CCAP provider can also email ccap@bouldercounty.org to request an unpaid parent fee form.


If I know that a child’s schedule will change (e. g. A non -school day for a school age child, so the parent wants the child to attend all day), how do I get paid the difference?

  • Encourage the parent to contact CCAP BEFORE THE CHANGE to request a written change in the child’s authorization schedule before care is provided. You run the risk of not being paid for the difference in care if this change is not made officially by the parent.


Newsletter


Forms

Waitlist

How do I apply for CCAP?

Effective June 1, 2017, a waitlist has been put into place. To determine if you are eligible to be placed on the CCAP waitlist, you must complete the CCAP Waitlist Pre-Screening Questionnaire.

Once completed, you will be contacted by email or mail. You can also pick-up and submit a CCAP Waitlist Pre-Screening Questionnaire at any of our locations.


How long will the waitlist last?

We do not know how long Boulder County Child Care Assistance program will be on a waitlist. When we are able to serve more families, we will notify families on the list.


How will i know i am on the waitlist?

After you have turned in your Pre-Screening Questionnaire (PSQ), a technician will contact you via mail or email with a notice that you are approved for the waitlist or a denial notice with reason for denial.


Is the PSQ form the same as an application?

No, the PSQ and PSQ-Changes Form is not an application, it is a quick questionnaire to determine waitlist eligibility. You will need to complete the full application process when removed from waitlist.


What changes do I need to report at the twelve (12) months mark?

You will need to report changes to your eligible activity, any income, and household composition.
In addition, you will need to keep your contact information current with Boulder County CCAP so that we can be sure to get the PSQ-Changes Form sent to the correct mailing or email address.


What happens if I no longer need care assistance?

Please report this immediately to Boulder County CCAP so we can remove you from list.


Is there anything else I should report?

If you move out of county and are able to obtain CCAP in that county, please let us know so we can remove you from the list.


Will you inform me when my name is up to be taken off list?

Once a spot becomes available, a CCAP technician will inform you via mail or email that you have been removed from the waitlist and that you can now start process of applying. You will need to complete a full CCAP application and provide verification’s as needed for that application. Once you are determined the tech will call you regarding your case.


Now, that I am on the waitlist what is next?

As long as Boulder County CCAP is in waitlist status you will receive a PSQ-Changes Form every six (6) months to update your case information. If you fail to complete the PSQ-Changes Form your name will be removed from the waitlist and you will need to start the process over if needed.

Attendance Tracking System (ATS)

What is Attendance Tracking System?

This is the web based system for marking attendance for our CCAP families that replaced the POS machines in April 2018. For more information please visit Colorado Office of Early Childhood look under Use the Attendance Tracking system (ATS) for more detailed assistance.


Where can I find ATS training videos to help me learn how to use this system?

Please study the helpful PARENT videos. The child care center and home providers should study the PROVIDER videos


How do I get the 8-number to start using CCAP?

When a parent receives their CCAP authorization, they will receive a welcome email from the state. They will click on the link and select an 8 number code to be used for all their attendance tracking. The code cannot repeat itself in a series and also cannot begin with zero.


What If my child(ren) arrives to school on the bus?

The CCAP providers have been instructed to sign in your child for you. You will need to approve that “pending” attendance within 9 days. When counting the 9 days please be sure to include the weekends.


What does PENDING mean?

Pending means the child care provider checked your children in and out on your behalf. It is the adult caretaker’s responsibility to approve, modify or delete those pending attendance days according to actual attendance. Do not ever approve attendance if your child was absent that day as that would be considered fraudulent.

The expectation is that at pick up the parent will sign into the ATS kiosk and look for any pending attendance under the confirmation column. View YouTube videos for any additional tutoring on this subject.


What if miss the deadline for approving pending attendance?

It is very possible that the payment will become the responsibility of the adult caretaker to pay the provider for the day left in pending attendance. This is the same rule with missed swipes in POS.


Why does it show 11:59pm (pending) for a check-out?

When you see an 11:59pm pending that means neither parent nor provider checked the child out; the machine did so instead. Since it is in pending mode the parent will need to click on the time and change it to the correct check out time before approving. The 9 day window (including weekends) apply for approving pending attendance.


How does ATS work when there are two CCAP cases for one child?

If parents each have their own CCAP case due to individual custody arrangements, the parents will need to talk with the child care provider to plan how they will coordinate check in and out to avoid confusions.

What documents I need to submit?
  • Your completed CCAP application signed by primary applicant.
  • Verification of all household income including: child support, SSI, Unemployment etc.
  • Original photo ID – for adult members of your household
  • U.S. citizenship verification birth certificates for all children needing CCAP.
  • Proof of county residency- current utility bill, lease, or vehicle registration in your name. Letter from landlord, roommate or relative with whom you reside.
  • Name of the child care provider you will be using including the name of the center, address or location, phone/ or and provider ID #.
  • Visitation information (copy of court order or written information.
  • There are additional acceptable forms of verification, please ask your Eligibility Intake staff. You may be asked for additional verification not on this list based on reported information on application.

If you are working we will also need one of the following:

  • The last 30 days of pay stubs of all adult members of your household OR
  • Completed verification of employment form for any new job(s) less than 60 days
  • The Verification of Employment Form detailing rate of pay and your pay frequency.

If you are self-employed we will also need:

  • The last 30 days of pay stubs or ledgers including all income and expenses with supporting invoices and receipts for all self-employed adult members of your household.
  • Statement of anticipated work schedule.

If you are a student we will also need:

  • A letter from your school verifying the program you are in, the degree or certificate you will receive, and your anticipated graduation date.

If you are a Teen Parent you will need:

  • Verification that you are in a High School diploma or GED program. If you live with parent, relative- a letter from them stating that you live with them and a bill in their name showing the address where you and your child reside. If requesting care during non-traditional hours (6:00 PM – 6:30 AM) a verified work or school schedule is required.
When will my CCAP child care begin?

The County will be able to begin processing your CCAP benefits when the completed application AND all of the required verifications have been received. CCAP benefits will begin the date your CCAP caseworker determines that all eligibility requirements are met and when all required documents have been received (not the date on the application).

How is the monthly parental fee calculated?

The parental fee amount is based on family size and income, the number of hours you and any other adults in your household work or attend educational or training programs, and the number of hours your child is in care. Full-time care is anything over 5 hours per day and Part- time care is 5 hours or less. The parent fee is paid by the CCAP family directly to your child care provider.

If you Need Assistance Finding Child Care?

Please contact our partners at Mile High United Way’s Child Care Options, providing child care resource and referrals for Colorado at 877-338-CARE (2273).

If I live in Boulder County and work in another county, do I have to use a provider in Boulder County?

No, as long as the childcare provider accepts Boulder County CCAP and has a signed fiscal agreement with Boulder County.

Can you explain the various types of child care providers that can accept CCAP?

Yes, there are several types:

    • Licensed family child care home -must hold a valid Colorado license number and be in compliance with the rules and regulations required by the state. Licensed homes provide care for up to six children plus two additional school age children in a home setting. Child care may be available during any part of the day including weekends on a part-time or full-time basis. Licensed home providers set their hours, plan their curriculum and set their own policies on discipline, meals, potty training and other similar child rearing issues. Licensed home providers have first aid and CPR training, as well as training in child care related courses, and are inspected by the child care licensing inspectors.
    • Licensed child care center– these child care centers provide care for five or more children in a non-residential setting. Child care centers must be licensed to provide child care services and must comply with state regulations. The ages of children in care are specified on the license but may include infants, toddlers, preschoolers or school-age children. Child care centers are inspected by the State Health Department and local fire officials in addition to child care licensing inspectors. This setting should provide activities to promote your child’s development while interacting with other children.
    • Qualified Providers or legally exempt providers are not required to be licensed to provide child care and may participate in CCAP. This can be child care with a friend or a family member. Like the licensed providers, they need to complete a fiscal agreement and POS agreement. This process can take upwards of 6 months to complete and fees will be incurred by the provider applicant. The rest of the paragraph and the sections that follow are fine and can stay. In addition, qualified providers sign an agreement listing Child Care standards for non-licensed providers who meet certain standards. These providers must be 18 years or older, attend orientation for CCAP, submit to a fingerprint and background check for all adults in the household 18 years or older with a fee for each adult paid by the provider, and complete and turn in all necessary forms for the CCAP program. Examples of when you might use a qualified provider:
    • For care in your home- You may choose someone to care for your children in your home. This type of care does not require a child care license. The person doing the care could be a relative, neighbor or friend. The provider cannot be a parent or step-parent of the child in care and must be at least 18 years old.
    • For care in someone else’s home-You may choose to place your children in someone else’s home. If your children are the only ones for whom care is being provided, no license is required. The caregiver could be a relative, friend, or neighbor who is at least 18 years old.
I have been told that I must “comply with Child Support Services”. What does that mean?

Boulder County CCAP recipients must complete a Child Support Application within 30 days of being accepted into CCAP if the CCAP child’s birth parents are not living together. Contact the Child Support offices at 303.441-1000 or stop by HHS Longmont at 515 Coffman St. for an application. Office hours are from 8:00 AM – 3:30 PM. Please do NOT request or complete the child support application before you are accepted into CCAP. There is a $20 one-time child support application fee. You will have 30 days from the date you were CCAP approved to submit your completed child support application. You can also download an application from the Child Support Website

I am moving to or from another county. Can’t I simply transfer my CCAP benefits?

CCAP may be able to provide you with up to 30 days of childcare assistance while you move to another county. Each county has set eligibility rules and income guidelines that are specific to their county. CCAP benefits are awarded from the county where you reside. You must advise your current county before your move and apply for CCAP in the new county of residence.

Get the facts about childcare in Boulder County and the benefits of CCAP.

Our Early Childhood Investments fact sheet also contains lots of great information about other programs that contribute to child and family well-being in Boulder County.

Effective June 1st, 2017, a waitlist has been put into place. To determine if you are eligible to be placed on the CCAP waitlist, you must complete the CCAP waitlist Pre-Screening Questionnaire. Once completed, you will be contacted by email or mail. You can also pick-up and submit a CCAP Waitlist Pre-Screening Questionnaire at any of our locations.

As of 1/12/17, CCAP will no longer accept walk ins on Tuesdays and Thursdays in Longmont or Boulder offices. If you need assistance with your case, please contact the CCAP team at 303-441-1000 or imaging@bouldercounty.org and a technician will be happy to assist you.

Contact Us

Housing & Human Services

Phone: 303-441-1000
TTY: 1-800-659-3656
Fax: 303-441-1523
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Mailing Address
P.O. Box 471
Boulder, CO 80306

Boulder Location

3460 Broadway
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2525 13th St, Suite 204
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Fax: 720-564-2283
Hours: 8:00 AM - 4:30 PM - M-F

Longmont Location

515 Coffman Street
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