Health Insurance Assistance
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For the health and safety of our staff and visitors during the COVID-19 pandemic, Boulder County Housing and Human Services has limited in-person assistance at our offices in Longmont and Boulder. See www.boco.org/COVID-19ContactHHS for details. You can also contact us, submit questions, and apply for assistance remotely and online. Call us at 303-441-1000 or text us at 303-441-1069 for help. Read about the many resources available at www.boco.org/COVID-19 Resources.
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Colorado’s Annual Special Enrollment Period is January 16th October 31st

Colorado’s Open Enrollment starts November 1st

During this time only those who have qualifying life changes to their circumstances are eligible
to make changes to existing, or enroll in new, Marketplace health coverage.
Medicaid and Child Health Plan Plus do not have an open enrollment period,
and may be applied for and enrolled in when eligible, throughout the year.

Health Insurance Assistance

We Are Here to Help

Are you unsure or confused about health coverage, understanding your options, or how much it might cost? The Boulder County Enrollment Center offers free, confidential and unbiased help!

Schedule an appointment with one
of our certified Health Coverage Guides*

*For any assistance related to Open Enrollment 2022, book your appointment now selecting a date on or after November 1st

Schedule Appointment Programe una cita

For questions or help making an appointment, contact us at:

  • HealthCoverage@BoulderCounty.org
  • 303-441-1000

We can help you to:

  • Understand and navigate health coverage options and processes
  • Apply, enroll or update health coverage for Colorado’s Marketplace (Connect for Health Colorado) or Health First Colorado (Medicaid)
  • For those who qualify, obtain financial assistance to lower insurance costs

More Opportunities to Save Money!

In 2021, the federal American Rescue Plan (ARP) expanded access to reduced premiums to help those who buy their own health insurance through an insurance marketplace—like Connect for Health Colorado—even more. As of May 15, new and current customers can save more than ever.

Frequently Asked Questions

To apply for health coverage you’ll need to provide some information about you and your household, including:

  • Name, address, contact information
  • Login information for PEAK and/or Connect for Health Colorado accounts (if applicable)
  • 2021 annual and monthly gross household income
  • Self-employment income (including estimated business expenses)
  • Tax filer status
  • Social Security numbers (for those applying for benefits)
  • Immigration document information (non-citizens who apply for coverage may be asked to provide information from immigration documents)
  • Birth dates
  • Employer information
  • Preferred health care providers
  • Disability, asset and expense information (if applicable)
  • Employer-sponsored health coverage premium for employee only

On Your Own

  • Apply for Health First Colorado (Medicaid) or Child Health Plan Plus via the links on the side panel.
  • Apply for Connect for Health Colorado financial assistance:
    • Online at ConnectforHealthCO.com

With Help

  • Apply for Connect for Health Colorado financial assistance:
    • Customer Service Center at 855-752-6749, Monday – Friday from 8 a.m. to 6 p.m., and Saturday and Sunday from 9 a.m. to 5 p.m.
  • To navigate insurance affordability programs, apply or get help from a Boulder County certified Health Coverage Guide, email: HealthCoverage@BoulderCounty.org

The Affordable Care Act expanded access to affordable health coverage in 2010. Public health insurance programs, Medicaid and Child Health Plan Plus–which provide free or very low-cost coverage, were expanded to cover more people. In Colorado, a private health insurance marketplace was created–Connect for Health Colorado–that offers financial assistance on a sliding scale through Advance Premium Tax Credits (APTC) or Cost-Sharing Reductions (CSR) to reduce private health insurance costs. Savings can be dramatic!

  • Generally, you receive program eligibility and financial assistance results immediately. In some cases, your county office or Connect for Health Colorado will follow up with you after your submission to request additional information.
  • When you enroll you will receive a confirmation email from Connect for Health Colorado that includes your health insurance company’s contact information. If you enrolled with a Health Coverage Guide, then that information also will be on the back of your Enrollment Information card.
  • Your enrollment in your health insurance plan will be activated once you make your first premium payment.
  • Those receiving tax credits have a 90-day grace period for late premium payments.

Changes to your household such as changes to income, household size, pregnancy, citizenship status, or loss of job-related insurance, etc., need to be reported:

  • Within 10 days for Health First Colorado members
  • Within 30 days for Connect for Health Colorado customers

If you are enrolled in a Marketplace plan with financial assistance, and after your change is reported:

  • Your income goes up or you lose a household member you may qualify for less tax credit than you’re receiving. If you don’t report the change, you could have to pay money back when you file your federal tax return.
  • Your income goes down or you gain a household member you could qualify for more tax credit than you’re receiving which could lower what you pay in monthly premiums, or you could qualify for free or low-cost coverage through Medicaid or the Children’s Health Plan Plus.
  • There is a change in your tax credit or cost-share amounts, you may remain in your existing plan with revised advance premium tax credits (APTC) or cost-share reductions (CSR), or purchase a new plan, or make changes to your existing plan within a 60-day Special Enrollment Period (SEP).
  • You are Marketplace-eligible but no longer eligible for APTC/CSR, you may continue with or make changes to your existing plan without financial assistance, purchase a new plan without financial assistance, or cancel the existing plan — within a 60-day SEP.
  • You are public health insurance-eligible, you may enroll in Health First Colorado (Medicaid) or Child Health Plan Plus (which may require an enrollment fee) or continue with your existing Marketplace plan without financial assistance, with Medicaid as a second payer.

See this resource for reporting changes and maintaining seamless health coverage.

When Premium Tax Credits are received in advance (APTC) to help pay for premiums, when taxes are filed, the IRS reconciles the APTC amount paid on your behalf with the amount that you were due based on your actual reported income. If the premium tax credit calculated on your return is more than the advance credit payments made on your behalf during the year, the difference will increase your refund or lower the amount of tax you owe. This will be reported in the ‘Payments’ section of Form 1040.

If the advance credit payments are more than the amount of the premium tax credit you are allowed, you will add all or a portion of the excess advance credit payments made on your behalf to your tax liability by entering it in the ‘Tax and Credits’ section of your tax return. This will result in either a smaller refund or a larger balance due.

  • Connect for Health Colorado is the state’s health insurance Marketplace. Individuals, families and small employers can shop for and buy health insurance through the Connect for Health Colorado website. Boulder County is a Certified Connect for Health Colorado Enrollment Center and has trained Health Coverage Guides to help residents enroll in health insurance. Call 303-441-1000 or email healthcoverage@bouldercounty.org for more information or to make an appointment with a Health Coverage Guide.
  • The Marketplace helps lower costs for people who are not eligible for Medicaid or employer-based coverage. The Marketplace is for U.S. citizens, legal permanent residents and all other lawfully present immigrants who currently buy insurance on their own, who are uninsured, or don’t have access to affordable coverage through their employer. Note: Deferred Action for Childhood Arrivals (DACA) permit holders are not eligible.
  • Financial assistance in the form of tax credits and cost-share reductions is available only for plans purchased through Connect for Health Colorado. If you are eligible for tax credits, they can be applied directly to your monthly premiums in order to reduce your monthly payment. A household of four earning up to $106,000 may still qualify for financial assistance to reduce the costs of premiums. Not sure about your household’s eligibility? Meet with a Health Coverage Guide to see if your family qualifies for tax credits.
  • To learn more go to Connect for Health Colorado: www.ConnectforHealthCO.com or contact the Customer Service Center at: 1-855-752-6749 (1-855-PLANS-4-YOU)

Contact Us

Housing & Human Services

Phone: 303-441-1000
TTY: 1-800-659-3656
Fax: 303-441-1523
Submit a question

Mailing Address
P.O. Box 471
Boulder, CO 80306

Boulder Location

3460 Broadway
Map & Directions

Fax: 720-564-2283
Hours: 8:00 AM - 4:30 PM - Monday/Wednesday/Friday

Longmont Location

515 Coffman Street
Map & Directions
Hours: 8:00 AM - 4:30 PM - M-F

Housing & Human Services

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